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Knowledgebase : Blackboard

Follow the steps in the brief video below to add an avatar or profile picture to your Blackboard profile. When your avatar or picture has been added, it will show on the course roster, as well as when you post to the discussion board, a blog, a wiki, or a...
This tutorial video briefly provides information about the benefits of using folder hierarchies to organize your information, tools, and content within your Blackboard course and follows this information with step-by-step instructions for how to add folde...
* Below is a legend detailing the features of the full content editor in Blackboard version 9.13 (implemented Spring 2014). CONTENT EDITOR VIEW OPTIONS ROW 1 OPTIONS ROW 2 OPTIONS
Blackboard emails are adding extra line breaks between paragraphs; causing paragraphs to be spaced far apart in email. UPDATE: This is was patched on 11/19/15.
The tutorials and documentation on this page are designed to help you create and organize the structure of your Blackboard course. * Adding a Web Link to the Main Menu [https://support.newpaltz.edu/index.php?/Knowledgebase/Article/View/75/37/adding-a-...
1. First, verify that your upcoming course is available on your course list. 2. Next, open the CURRENT class that you want to copy. 3. When your course opens, scroll down and find the CONTROL PANEL underneath the left-hand main course menu. 4. From ...
You do not need and special applications to run Blackboard. Just a compatible Web Browswer. You may need additional programs or plugins depending on your instructors content. Some examples are word processing, pdf readers and multimedia. Links for all r...
GETTING STARTED WITH THE UPGRADED BLACKBOARD While Blackboard will still have the same underlying structure and tool set, the look and feel will be somewhat different and users might want to explore some of the new features. Early in the Spring 2014 sem...
When using our Academic Computing services on the web, including Blackboard [https://bbnewpaltz.sln.suny.edu] and my.newpaltz.edu [https://my.newpaltz.edu/], you may get some messages from your browser stating that pop-up windows have been blocked. In ord...
SAVE YOUR WORK IN A FORMAT OTHERS WILL BE ABLE TO READ Recommended file types for submitting a digital file: * MS WORD (.DOC): Although we do not ask that students purchase Microsoft Office, the .doc file type that is created when Word documents are...
Blackboard is web based. The preferred browser for all operating systems (Windows and Mac) is MOZILLA FIREFOX AND GOOGLE CHROME. As long as you have access to the web and are using Mozilla Firefox, or Chrome, [http://acs.newpaltz.edu/downloads/] you s...
ACCESSING A DISCUSSION BOARD When beginning a course, some instructors will place a specific "Discussion Board" button or link on the main course menu; if so, simply click this button to access the discussion board area. If your instructor has not cre...
TO SUBMIT A BLACKBOARD ASSIGNMENT Though it is possible to cut and paste your work into either type of Assignment, most instructors will expect you to attach your work as a Word file (.doc), PDF (.pdf), or Rich Text File (.rtf) 1. Locate the assignmen...
1. Locate the Turnitin Assignment in Blackboard. 2. After you click on the Turnitin assignment link, Agree and accept the user agreement. 3.You'll see a screen like below. Click the "Submit" button; this will bring you to the submission page: 4. On ...
1. Locate the Quiz/Test Link 2. After you click "begin" you will see either the entire quiz (if your instructor chose to display the whole assessment) or the first question (if your instructor chose to deploy one question at a time). _As you proceed t...
If you and your students are feeling frustrated with finding course content or assignments in your Blackboard course, you should think about organizing your course materials into folders and/or sub-folders. Not only can this make content or assignments ea...
IF YOU ARE EXPERIENCING ISSUES WITH CAMPUS SYSTEMS, TRY CLEARING YOUR BROWSER CACHE. 1. Open Google Chrome and look in the upper right-hand corner for the three lines. 2. Scroll down until you get to tools. 3. Select "Clear Browsing Data." 4. A wi...
IF YOU ARE EXPERIENCING ISSUES WITH CAMPUS SYSTEMS, TRY CLEARING YOUR BROWSER CACHE. 1. Open Internet Explorer and in the top right of the screen access the settings menu. 2. Scroll down to Safety. 3. Select Delete Browsing History. 4. Click on th...
IF YOU ARE EXPERIENCING ISSUES WITH CAMPUS SYSTEMS, TRY CLEARING YOUR BROWSER CACHE. 1. Open Mozilla Firefox and look in the upper toolbar for the "tools" tab. 2. Scroll down to "Clear Recent History." 3. Adjust the time range to the amount of time ...
ON THE ACTION BAR, POINT TO MANAGE AND CLICK GRADING COLOR CODES. ON THE GRADING COLOR CODES PAGE, SELECT THE CHECK BOX FOR ENABLE GRADING COLOR CODES. * In the Color Coding Options section, you can perform the following tasks: * For each Grading...
IF FEATURES ON A WEBPAGE DON'T WORK, SPECIAL CONTENT SETTINGS MAY BE TURNED OFF. 1. Open Google Chrome and look in the upper right hand corner for the three lines. 2. Scroll down until you get to the settings menu. 3. Once you're in the setting area...
IF FEATURES ON A WEBPAGE DON'T WORK, SPECIAL CONTENT SETTINGS MAY BE TURNED OFF. 1. Open Mozilla Firefox and look in the upper toolbar for the "tools" tab. 2. Go down to options. 3. Open the content tab. 4. Here is where you can decide whether or ...
1. Open Safari and look in the upper left hand corner click the Safari Tab. 2. Open Preferences. 3. Click on the security tab in the window. Here is where you can decide whether or not to enable pop-ups. For more information, you can check out How t...
1. In Blackboard, nAVIGATE TO AND SELECT THE CLASS IN WHICH YOU'D LIKE TO REVIEW YOUR QUIZ. 2. ON THE LEFT HAND MENU, SELECT TOOLS (alternatively, some instructors will have a MY GRADES link on the menu; if so, skip to step 4).  3. UNDER THE TOOLS HEA...
_IF YOU HAVE FORGOTTEN YOUR BLACKBOARD USERNAME OR PASSWORD YOU CAN USE OUR SELF-SERVICE PASSWORD RESET TOOL BY GOING TO MY.NEWPALTZ.EDU [HTTPS://LOGIN.NEWPALTZ.EDU/CAS/LOGIN?SERVICE=HTTPS%3A%2F%2FMY.NEWPALTZ.EDU%2F] AND CLICKING ON THE “FORGOT USERNAME/P...
You will not see your new course in Blackboard until the registration system has synced with the Blackboard database. Depending on the time of day that you register, it is likely that you will not see your course until the next day. If your course has not...
Student and Faculty Blackboard technical support, questions or issues are resolved by contacting https://support.newpaltz.edu/ [https://support.newpaltz.edu/] or emailing helpdesk@newpaltz.edu. Be sure to provide as much supporting information as possible...
SYMPTOMS1 : Instructor presentations and other course content do not load or run in a web browser. _NOTE *IF NONE OR THESE SOLUTIONS ARE WORKING, OR YOU WOULD LIKE SUPPORT ON ANY OF THE FOLLOWING, CONTACT THE ACADEMIC COMPUTING HELPDESK [HTTPS://SUPPORT...
BEFORE TAKING AN ONLINE TEST, FOLLOW THESE SUGGESTIONS TO AVOID COMPLICATIONS. * Browser Compatibility: Use only CHROME or FIREFOX [http://acs.newpaltz.edu/downloads/] when using Blackboard. * To minimize problems when submitting the test, make sure...
You can view individual assignment, group assignment, and test attempts, as well as blog and journal entries, wiki page saves, and discussion posts ready for grading or review in the Needs Grading area. Access the Grading Area from the course menu on th...
TO SUBMIT A REQUEST TICKET FOR A BLACKBOARD COURSE MERGE AND/OR COURSE COPY, PLEASE FOLLOW THE STEPS, BELOW: 1. Go to support.newpaltz.edu [http://support.newpaltz.edu]. 2. When the support site opens, log in with your NEW PALTZ USERNAME (NPCUID) and ...
WINDOWS ALT CODES In Windows, combinations of the ALT KEY plus a numeric code can be used to type a character (accented letter or punctuation symbol) in any Windows application. In order to use these codes, your computer should have a separate numeric ke...
Click to see a list of supported browsers and operating systems [http://blackboard.force.com/publickbarticleview?id=kAB700000008Oom] for using Blackboard. Keywords: Blackboard, Students, Browsers, Operating Systems
Some (but not all) faculty ask students to take quizzes online and there are a number of options available to faculty to shape the format of the quiz. When you enter a quiz area, you will be informed of the various options your instructor has chosen and g...
Blackboard is course management software that is licensed by SUNY New Paltz. It allows your professor or instructor to place course materials on the web in a password protected environment. Blackboard is also portal to many different academic communities ...
NPCUID _(New Paltz Computer User ID)_ This is the user ID that is needed to login to most accounts (my.newpaltz.edu, Blackboard, Paper Cut, Lab PCs, Wireless network...) The one exception is your Hawkmail account which is - _NPCUID_@hawkmail.newpaltz.ed...
When finished with all tasks for any given session, be sure to log out by clicking on the LOGOUT icon at the top right-hand corner of the Blackboard page. This is especially important if you are working in a computer lab; failing to log out could potentia...
Collaborate is a component of the Blackboard Course Management System. It features high-quality, high-definition audio and video with document and presentation sharing capabilities. 1. If this is your first time using Collaborate in Blackboard, Review t...
The campus supplies email to all students, faculty, and staff. You are REQUIRED to use your campus email for campus business and to check your campus account frequently for messages. You cannot change the email address through or in Blackboard. All email ...
* To read through Blackboard's documentation on WIKIS, click on the PDF attachment, below. * To watch a video on creating and editing a wiki, click on the following link: Watch Video "How to Create and Edit Wiki Pages" [https://www.youtube.com/watch?f...
Edit Mode allows Instructors to make changes to content in the Course view instead of navigating through the Control Panel. The Edit Mode toggles On and Off. The toggle appears in the navigation bar in each Course. To edit content, toggle Edit Mode to O...